The Evolution of Estimated Time of Arrival: The City of Toronto’s CVE Program

Authors

  • Andrew McKenzie Yorktown Family Services
  • David O’Brien Yorktown Family Services

Keywords:

Direct-Service, Engagement, Case Study, CVE, Toronto, Canada

Abstract

The Countering Violent Extremism (CVE) field is evolving in Canada, with CVE teams offering psychosocial disengagement interventions in the provinces of Alberta, British Columbia, Manitoba, Ontario, Saskatchewan and Quebec. This article is written as a case study to detail the evolution of the city of Toronto’s CVE program, called Estimated Time of Arrival (ETA), housed in the community mental health centre Yorktown Family Services (“Yorktown”). Toronto – the largest Canadian city, provincial capital of Ontario, and one of the most multicultural cities in the world – has seen several high-profile cases of violent extremism and terrorism over the past few years. For example, there were two “Incel” attacks that together killed eleven people, including nine women, in 2018 and 2020. In 2022, hate crime occurrences reported to the Toronto Police Service were 74% higher than pre-pandemic levels, and 40% higher than the 10-year average. Clearly, there was a need for a structured and multi-sectoral response which led to the inception of ETA in 2020. Against this backdrop, this paper outlines ETA’s program components and operational design. Various data points such as client age range, ideological affiliation, and services rendered are provided to demonstrate trends for the period of April 2022 to March 2023. As this paper will demonstrate, ETA’s services are grounded in engagement, outreach, case management (multi-agency service delivery), psychotherapy, religious counselling, peer support and forensic consultation, which is reflected in the evolving CVE literature and evidence-base.

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2024-06-28

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